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Booking CalendarManaging BookingsUsing the Booking Calendar

Overview

The Booking Calendar gives you a visual, room-by-date grid of your entire property. Each row is a room, each column is a date, and bookings appear as colored bars stretching across the days they occupy. It is the fastest way to see who is where, spot availability gaps, and manage bookings without leaving the calendar view.

Front desk staff use the calendar to quickly check room availability when a guest calls, to drag out new bookings, and to access booking actions through right-click menus. Managers use it for a bird’s-eye view of occupancy patterns across the property.

Reading the Calendar

Room Layout

Rooms are organized by room type in collapsible sections. Click a room type header to expand or collapse its rooms. Within each section, individual rooms are listed as rows, and dates run across the top as columns.

Booking Bars

Each booking appears as a horizontal bar spanning its check-in to check-out dates. The color tells you the booking status at a glance:

ColorStatusMeaning
YellowPendingBooking is not yet confirmed
BlueConfirmedBooking is confirmed, guest has not arrived
GreenChecked InGuest is currently in the room
GrayChecked OutGuest has departed
OrangeUnassignedBooking for this room type, but no specific room assigned yet

Cancelled and no-show bookings are not displayed on the calendar, so you only see active reservations.

Unassigned Bookings

If a booking is made for a room type but no specific room has been assigned, it appears in a special orange row at the top of that room type’s section. This helps you spot bookings that still need room assignment.

Viewing Booking Details

Hover over any booking bar to see a tooltip with key details:

  • Guest name and confirmation number
  • Check-in and check-out dates
  • Number of adults and children
  • Payment status and balance
  • Special requests (if any)
  • Booking source (direct, website, etc.)

This lets you answer guest questions or verify details without leaving the calendar.

Calendar Actions

Right-Click Menu

Right-click any booking bar to open a context menu with actions that depend on the booking’s current status:

  • View Booking — open the full booking detail page
  • Check In — available for confirmed bookings on or after the check-in date
  • Check Out — available for checked-in bookings
  • Add Charge — add a charge to the booking’s folio
  • Edit Booking — modify dates, guest, or other details
  • Cancel Booking — cancel the reservation

:::tip The right-click menu is the fastest way to perform actions on bookings from the calendar. You can check in a guest, add a minibar charge, or open the full booking page — all without navigating away. :::

Creating a Booking by Dragging

To create a new booking directly from the calendar:

  1. Click on an empty cell (a room with no booking on that date)
  2. Drag across to the desired check-out date
  3. Release — the new booking form opens, pre-filled with the room type and dates you selected

This is especially convenient when a guest calls asking for a specific room on specific dates — you can see the availability and create the booking in one motion.

Calendar Controls

The toolbar above the calendar grid provides several controls:

  • View range — switch between 7 day, 14 day, and 30 day views depending on how much of the timeline you need to see
  • Room type filter — select one or more room types to show only those sections. Useful for large properties with many room types
  • Only rooms with bookings — toggle this on to hide empty rooms and focus on occupied ones
  • Today button — jump the calendar view back to today’s date after scrolling

:::info For properties with many rooms, start with a 7-day view and filter to the room type you are interested in. This keeps the calendar readable and focused. :::

Troubleshooting

Calendar looks empty?

  • Check that you have not filtered to a room type with no bookings
  • Make sure you are viewing the correct date range — click Today to reset
  • Verify that your property has rooms and bookings set up

Cannot drag to create a booking?

  • You can only drag on empty cells. If cells appear occupied, the room may already be booked for those dates
  • Check that you have the bookings:create permission

Booking bar does not match expected dates?

  • The bar starts on the check-in date and ends on the check-out date. The check-out date column itself is the day the guest departs, so the room becomes available that night

:::permissions

  • bookings:view — see bookings on the calendar
  • bookings:create — create new bookings by dragging
  • bookings:edit — edit bookings from the context menu :::