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NotificationsAlerts & ManagementManaging Notifications

Overview

Vesta keeps you informed about important events at your property through notifications. When a new booking comes in, a guest checks in, a payment is received, or inventory runs low, a notification appears so you can stay on top of things without constantly checking every page.

Notifications appear in two places: the bell icon in the top bar for a quick preview, and the full Notifications page for complete management.

The Notification Bell

The bell icon in the top-right corner of every page shows your notification status:

  • A red badge with a number indicates unread notifications
  • The badge shows “9+” when there are 10 or more unread notifications
  • Click the bell to see a dropdown with your 10 most recent notifications
  • Click any notification in the dropdown to navigate directly to the related booking, guest, or record

:::tip The bell dropdown gives you a quick glance at what is new without leaving your current page. For a full view with filtering, click through to the Notifications page. :::

The Notifications Page

For full notification management, open the Notifications page from the bell dropdown or the sidebar. Here you can:

  • See all your notifications with pagination (20 per page)
  • Filter by read status — show All, Unread only, or Read only
  • Filter by type — narrow down to specific notification types (e.g., only booking notifications or only payment notifications)
  • Mark individual notifications as read — click the notification or use the mark-as-read action
  • Mark all as read — clear your unread count in one click
  • Delete notifications — remove notifications you no longer need
  • Bulk actions — select multiple notifications and delete them at once

Notification Types

Vesta sends notifications for these events:

NotificationWhen It Is Sent
Booking CreatedA new booking is made (by staff or through the website)
Booking ConfirmedA booking status changes to confirmed
Booking CancelledA booking is cancelled
Check-in ReminderA guest is expected to check in today
Checkout ReminderA guest is expected to check out today
Website BookingA booking is made through the public booking widget
Payment ReceivedA payment is recorded on a booking
Payment FailedA payment attempt fails
Guest RegisteredA new guest is created through the guest portal
Low InventoryRoom availability drops below a threshold
Email ReceivedAn email is received for the property

Customizing Notification Preferences

You can control which notifications you receive by configuring your preferences:

  1. Go to Settings > Notification Preferences (or open Notification Preferences)
  2. For each notification type, choose whether you want to receive it
  3. Save your preferences

:::info Notification preferences work in three layers: system defaults set the baseline, property defaults can override those for your property, and your personal preferences take final priority. This means you only see notifications that are enabled at all three levels. :::

Troubleshooting

Not receiving notifications?

  • Check your notification preferences in Settings — a notification type may be disabled
  • Make sure you are viewing the correct property, as notifications are property-scoped
  • Ask your property manager if the notification type is enabled at the property level

Too many notifications?

  • Use the type filter on the Notifications page to focus on what matters
  • Disable notification types you do not need in your preferences
  • Use “Mark all as read” periodically to clear your count

:::permissions

  • (no special permission) View, mark read/unread, and delete your own notifications
  • notifications:manage — Manage property-wide default notification preferences (manager/admin role) :::
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